We recommend locking your time zone in Calendly to ensure that our Concierge team is referencing your time zone when scheduling phone appointments.
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To make this change, please follow the steps below:
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1. Log into your Calendly
2. Find the event you are using for Verse and select Edit
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3. On the next page, click on When can people book this event?
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4. Next, under the third header Event Time Zone, select Edit in blue at the end of the line
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5. When the new window pops up, select the option Locked at the top (#1), and in the middle of the screen (#2), choose your time zone. When you are ready, select “Apply” at the bottom of the popup (#3).
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6. Once you have locked the timezone, please click the blue Save and Close button
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Need help? No problem! Email support@verse.io to reach a member of our team.